It was a pleasure to speak with Dr. Ezeanolue today regarding daily chronic pain that has limited my activity and mobility after a car accident. He is a true troubleshooter and problem solver, and speaks in a direct and honest way. He gives his frank opinion on the choices available to me, the potential side effects, and empowers the patient to be part of the treatment plan -- in a collaborative process.
It was a bonus to learn that he and my spouse share Nigerian heritage and I feel proud to support immigrant owned businesses. As a new resident in Las Vegas, he made me feel so comfortable, as if I was among family members.
It was an absolute treat to be attended to by Kimberly who provided me with outstanding patient service. I have not received such respectful, warm, and genuine care from a medical assistant before. Kimberly truly lives what she believes about treating patients like family, and it comes across in her stellar service. She was upbeat, relatable, helpful with answering my questions, pointed me in the right direction with insurance questions (since I moved from another state and wasn't sure which direction to go in). She is an asset to the Apex practice and I can certainly see her in a leadership position in the future.
Tay was also very helpful with clarifying questions at the end of my appointment about prescriptions and assisting me in making sure I am able to get clarity on which pharmacy to go to since Im new in town. She also offered a tip about how to connect Apex with my prior medical records. She was very pleasant and thorough in making sure she was conveying the correct information to me, and even double checked with the doctor a couple times. She was precise and attended to details to make sure I had all the information I needed.
5 stars all around